What we do and provide

Getting to know you

At SCL Care Ltd we appreciate that each resident is an individual. So, too, is the type of care needed. Understanding you or your loved one’s physical and emotional well-being is imperative to us in order to determine the best type of care. We thoroughly assess every resident to learn about his or her preferences, needs and goals, and we design individualised plans of care and support services to maximise his or her health, comfort and peace of mind.

The plan of care includes details of residents’ health needs, social interests and activities and how these are met. It sets out any arrangements to attend religious services of their choice and for contact with relatives, friends and representatives.

It’s your choice

At our homes residents are encouraged to be involved in the decision-making processes of the home. We respect our residents’ right to voice their opinions, and make personal decisions. Residents make their own decisions about bedtime, getting up time, whether to stay in their own room or join others in the lounge, choice of where to have their dinner or breakfast etc. We have flexible visiting hours and all guests will be assured a warm welcome.

In good hands with our staff

Each of our homes is run by a qualified manager and ably assisted by the deputy manager and seniors. All our staff in our homes are dedicated to high standards of care for each and every resident. The care teams comprise of trained and dedicated carers who care for each resident’s unique needs and preferences. To this extent individual care plans are produced tailored to each resident’s particular needs.

The caring staff aim to provide a happy, relaxed yet stimulating environment where residents will enjoy living in comfort and security. All employees undergo a tailored and continuous training program with the basic premise that it is the individual responsibility of each employee to deliver meaningful care to our residents

We stress the importance of putting your loved one’s emotional needs first and foremost, whether it means celebrating a birthday or simply fluffing a pillow.

Committed to quality

At our homes we are committed to providing a quality service. We have a comprehensive quality manual which incorporates our policies and procedures in terms of all aspects of the provision of care, with SCL Care Ltd’s Philosophy of Care at heart. A vital part of our approach to quality assurance is to involve residents, relatives and their representatives and we endeavour to gain regular feedback from all concerned via formal and informal meetings.

Delicious home cooked food

Meal times should be an enjoyable experience for our residents. We pride ourselves on our choice of delicious and traditional home cooked dishes, with ingredients being selected on the basis of quality, taste and nutrition. Our cooks cater for a variety of tastes including special diets with attractive meals all ensuring a well balanced diet. A local family butcher provides our meats, and fresh seasonal vegetables and fruit are delivered regularly. Daily menus are displayed within the homes, and there is always a choice.

Our dining rooms have a relaxed friendly atmosphere, where you can enjoy tasty and appetising meals amongst good company or you can choose to have your meals served in your room.

All the comforts of home without the worries

In our care homes, we provide all the comforts of home without the worry of maintenance and chores. Our extensive services include a regular laundry service, cleaning, a visiting hairdresser, newspaper delivery and other services that the resident can request.

Residents are encouraged to retain their existing GPs where possible however alternative arrangements can be made by the managers if necessary. The homes can organise optical, dental and chiropody services.

Enjoying life

We want our residents to be happy and content. One of the delights of our homes is that you can choose to do as much or as little as you like. The homes offer a range of activities and gentle exercise classes throughout the year either from outside sources or our own talented staff.

Whether pottering around in the garden, watching a video, enjoying a sing along by a visiting musician, exercise to music, reminiscence therapy or participating in a lively game of bingo, every resident can participate in his or her favourite activity if he or she wishes.

Both our homes have a sense of community spirit. We organise meetings where residents, staff and relatives can decide which social events and activities they would like to pursue. Relatives and friends of our residents are positively encouraged to attend various events and activities that take place. Outings are also arranged.

Bedrooms with a homely touch

Great care has been taken to ensure that each room is comfortable and inviting and we positively encourage residents to bring some familiar and favourite belongings to enhance their bedrooms’ homely atmosphere. All bedrooms are equipped with washing facilities, staff call system and are suitable for a television if the resident so desires.